A 30 day period from the date you receive the product is extended for warranty returns. Outside of this window no returns will be accepted
To be eligible for a return, your item must be in the same condition that you received it. This means that should the blaster have a defect out of the box we will cover this. However if you have played a game with it or modified it in any way we can no longer cover this under manufactures warranty. We will do everything in our power to assist you in these circumstances by offering to repair your blaster this may however incur extra cost
To process your return we will need your item must be in the original packaging. Your proof of purchase to be included with the return.
Items returned due to a manufacturing fault will be repaired, replaced or refunded at no extra cost.
Should you change your mind once you receive the product and it has no defects a returns is not accepted.
Should any items returned that is found to be proper working order a fee will be charge to cover the return postage.
For legal issue surrounding the use and ownership of gel blasters returns will only accepted from Queensland and South Australia where these items are able to be legally owned.
Any blaster found to be physically damaged by user neglect, either internally or externally, upgraded or modified, opened or attempted to be opened, used apart from the manufacturer specifications or intended use including the use of BB’s, metal or plastic or otherwise will void the item’s eligibility for return.
- Jonathan Tidboald